Help center

Everything you need to navigate Road Runners with more confidence.

We gathered quick answers, useful shortcuts and practical guidance to help you get more from the calendar, results, athlete profiles, challenges, news and videos across the platform.

Open a ticket Suggest an event Search the site

Start here

The fastest paths to find races, understand your profile and follow the portal ecosystem.

Calendar
Search events by distance, time period, state or with support from AI Mode.
Results
Track completed races, athlete profiles and Open Results integrations.
Content
Explore partner news and videos in one place.
Community
Follow athletes, build your schedule and keep up with recent activity from your network.

Find races

Use the homepage, the search page or the state pages to find upcoming events with more specific filters.

Open search

Organize results

In your profile, you control what is public, highlight achievements and follow races with published results.

Go to profile

Consume content

The news and video areas bring together partner publications with channel navigation and contextual search.

View news

Frequently asked questions

A practical view of the most common questions about using the platform.

Road Runners is a running ecosystem that brings together race calendars, results, athlete profiles, challenges, editorial content and videos in one place.

You can search in the traditional way or use AI Mode to interpret a more open description. Search organizes results by events, results, athletes, news and videos.

The profile brings together schedule, results, social feed, challenges, badges, connections with other athletes and public display settings for what you want to show.

Yes. You can follow other athletes, visit public profiles and keep up with recent activity, schedule, results and challenge participation.

Some results are integrated automatically by Open Results. When an event has published results, this may appear both in the calendar and in the athlete profile.

Challenges are themed journeys inside the platform. As the athlete participates or completes stages, the profile can accumulate progress, badges and participation history.

You can suggest an event through the site's internal form and, when you need support, open a ticket in the support area to keep everything organized in one flow.

The portal aggregates editorial and video content from partner channels. You can browse by channel, filter publications and use search to find specific topics.

Still need help?

If your question is more specific, these are the two most useful shortcuts to move forward without friction.

Support through the portal

Open a ticket, choose the most appropriate team and follow the response history from the Road Runners team right on the site.

Go to support

Suggest an event

If you want to see a race added or correct any calendar information, send the suggestion directly through the site.

Send suggestion